Study: 4 Retail Experiences Translate into Greater Spend, Loyalty

Stamford, CT–When it comes to shopping behavior, price is always a key motivator. However, to sustain a customer’s loyalty over the long term, retailers often find it valuable to focus on the customer experience, according to Synchrony Financial’s 2015 Customer Experience and Impact Study.* Examining 27 elements of the shopping experience, Synchrony Financial, a premier […]

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