6-in-10 Consumers Ready to Leave Retailers Unable to Fulfill Digital Needs

Cloud-based unified omnichannel commerce platform Kibo released its 2016 Consumer Trends Report today, revealing that digital services are now expected as standard by consumers. The takeaway? Retailers need to adapt, or risk losing their business all together. In fact, more than half of U.S. (54%) and U.K. (56%) shoppers are willing to jump ship to […]

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